Get the help you need

Tell us what’s happening and we’ll guide you — fast.

Free next‑day delivery — order by 3pm (Mon–Fri). Excludes Sundays & bank holidays; remote postcodes may vary.

Yellow box with a brown strap and a map pin icon on a white background

Track your order

Live tracking and delivery updates.
Map pin icon with a check mark on a white background

View your orders

Sign in to see past orders and receipts.
Icon of a yellow clipboard with a brown border on a white background

Build your gift

Personalise chocolates, colours & extras.

Frequently asked questions
When is the next‑day cut‑off?

Order by 3pm Monday–Friday for next‑day delivery. Couriers don’t deliver on Sundays or bank holidays; remote postcodes may vary.
Do you deliver on weekends?

We don’t offer Sunday delivery. Saturday delivery depends on courier routes and location.
Allergens & ingredients

We list ALLERGENS on product pages. Chocolates may contain other NUTS.
Can I add a gift message?

Yes. Add your message at the Add Cart product page - we’ll handwrite or print it on a card.
My gift arrived damaged — what now?

Start a claim by contacting us via email (pricious.handmades@gmail.com) with your order number and a clear photo. We’ll arrange a replacement or refund quickly as per our return and refund policy.
Can I customise brands or colours?

Yes — use Build Your Gift to choose brands, colourways and extras.